Company
Contact
Rynex is an AI shopping assistant and AI search visibility platform for online stores. Whatever you need, one of the channels below reaches a person on the team. We typically reply within one business day.
Support
Setup, integrations (Shopify, WooCommerce, ikas), widget behaviour, account access. Email [email protected] from the address on your account and include your store URL.
Sales
Plans, custom limits, enterprise agreements, or a walkthrough on your own store. Email [email protected] or .
Billing and refunds
Subscriptions are billed by Paddle.com, our Merchant of Record, which issues your invoices and receipts. Cancellation and refund terms are in the Refund Policy. For invoice or refund requests email [email protected] with the invoice number.
Legal and privacy
Questions about the Terms of Service or the Privacy Policy, data requests, and security reports go to [email protected].